Red Flag - kvCORE IS NOT SAFE TO USE!! Potential loss of all your database !
Red Flag!! Think twice if you are considering to use kvCORE. The most un-safe CRM I ever used, not recommend at all. kvCORE deleted my …
Overview
What is kvCORE?
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
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What is kvCORE?
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://i.insiderealestate.com/kvcore…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
My 5 Favorite RE Tech Features!! KVcore Demo
YouTube
kvCORE Playbooks - How to use kvCORE Playbooks to get real estate leads
YouTube
kvCORE Pricing - HUGE Discount for eXp Realty - What's the Price Difference?
YouTube
kvCORE SETUP TRAINING Videos - Drip Campaigns | Property Boost LEADS [TUTORIAL]
YouTube
kvCORE Training Videos - Top FIVE Things To Do On kvCORE Today!
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is kvCORE?
kvCORE is a real estate platform that helps brokerages, teams, and agents to scale and grow:
kvCORE features:
1) Dedicated IDX websites for all offices, teams, and agents - equipped behavioral intelligence, automation, and chat.
2) Smart CRM bubbles up top priorities for agents in one single dashboard.
3) Mobile app enables agents to wake up to warm leads right on their phone everyday.
4) Marketing automation system provides agents mass email + text, video messaging, power dialer, and pond accounts.
5) Social sharing tools drive exposure of listings.
6) Business analytics suite creates tight transaction integration and automation for payouts.
kvCORE Features
- Supported: Smart CRM
- Supported: IDX Websites
- Supported: Auto Nurture Campaigns
- Supported: Mass Email + Text + Video
- Supported: Mobile App + Dialer
- Supported: Lead Gen Tools
- Supported: Listing Marketing
- Supported: Squeeze Pages
- Supported: Behavioral Intelligence + Automation
- Supported: Integration Ready
- Supported: Voicemail Drop w/BombBomb
- Supported: Pond Accounts
- Supported: Business Analytics Suite
- Supported: Social Sharing Tools
kvCORE Screenshots
kvCORE Video
Quick overview of the kvCORE platform.
kvCORE Integrations
kvCORE Competitors
kvCORE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.
Reviewers rate Support Rating highest, with a score of 2.
The most common users of kvCORE are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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- Recommendations
kvCORE is widely used by real estate agents and brokerages for a variety of purposes. Users rely on kvCORE to effectively manage their schedules, ensuring that they stay on top of important tasks and maintain consistent contact with leads. The software's lead generation and auto-marketing capabilities are highly valued by users, particularly the lead gen squeeze page feature which generates a significant number of leads for their businesses. The kvCORE app is also greatly appreciated as it allows users to receive instant notifications on their phones, enabling quick and convenient responses to new leads, questions, or texts.
For eXp Realty agents, kvCORE serves as an essential tool, providing each agent with their own dedicated agent system, website, and CRM. Many users consider kvCORE to be their primary customer relationship management solution, using it as a hub for marketing campaigns such as mass texting, mass emailing, and video sharing. It has proven instrumental in streamlining business processes and taking businesses to the next level.
Additionally, entire organizations utilize kvCORE as a comprehensive system for CRM, lead generation, sales opportunities, and client management. The software helps prevent missed opportunities through automated communication and prompts for manual follow-ups. Despite some complexities reported by certain users in terms of training and customization processes, many appreciate the depth and usefulness of kvCORE in various aspects of their real estate business.
While there have been reports of challenges such as difficulties with lead imports when switching brokerages and complaints about the training process, other users have found success in using kvCORE for creating marketing materials, generating leads, and closing deals. It is worth noting that the software may be better suited for large enterprise brokerages due to its advanced features but can still be beneficial for individual agents who wish to drive leads through paid campaigns and automate communication efforts.
It is important to mention that some users have expressed concerns regarding customer support experiences and perceived lack of integrity from the company. Additionally, there have been instances where auto-replies to customers became obnoxious, leading to requests for unsubscribing. Furthermore, while kvCORE offers valuable services, it comes at a cost and some users have highlighted the need for better support in order to fully utilize its advanced system.
Overall, kvCORE is widely used by organizations and individuals for lead generation, client management, and communication. While experiences and satisfaction levels may vary, many real estate professionals find value in the software's features.
Automation Efficiency: Users have expressed that kvCORE's automation feature is incredibly helpful in managing leads, with some mentioning how impressed they are with the software's ability to automatically send texts and emails based on lead actions. This automation has made lead management more efficient for users.
Easy Lead Generation: Many users highly praise kvCORE's squeeze page feature, noting that it simplifies lead generation by handling all the necessary steps, such as capturing contact information, sending relevant homes, and even sending automated thank-you texts. They appreciate how this feature ensures no potential opportunities fall through the cracks.
Organizational Assistance: Users value how kvCORE helps them stick to a daily schedule by providing tasks to complete each day. By logging in and following the instructions provided, users can easily perform actions like calling leads or creating market reports. This feature simplifies lead management and helps users stay organized and on task.
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Lack of Customization Options: Some users have expressed a desire for better customization options for their websites in kvCORE. They feel that the current templates do not offer enough flexibility to truly reflect their brand and unique selling points.
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Slow Support Response Times: Several users have mentioned that they would like quicker response times from the support staff at kvCORE. They find the current wait times for support chat to be long and prefer more timely assistance when they encounter issues or have questions.
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Non-Intuitive User Interface: Users have commented that they find the software interface of kvCORE to be non-intuitive and not designed with regular users in mind, but rather geared towards software engineers. They believe that improvements could be made to make it more user-friendly and easier to navigate, especially for those without technical backgrounds.
Users commonly recommend the following for KvCORE:
Invest time in training: Users suggest dedicating a good amount of time upfront to learn how to use KvCORE effectively. They recommend watching training videos, signing up for training webinars, and utilizing all the training material available. Users advise investing in training to become proficient with KvCORE's features and recommend joining the mastermind group and relying on customer support for assistance.
Utilize all features and possibilities: Users highly recommend exploring the possibilities of KvCORE to enhance business communications. They suggest setting up customers on drip campaigns to stay in touch and recommend switching to KvCORE for better lead tracking and marketing plans. Users also advise utilizing the Smart CRM feature of KvCORE and recommend running through basic training and importing contacts to the CRM immediately.
Take advantage of resources: Users highly recommend taking advantage of the help available for learning how to use KvCORE. They suggest watching tutorial videos in the system and on YouTube, as well as attending webinars and researching all the benefits offered. Users also advise finding someone experienced with the software to show you how it works and suggest spending time playing with the features of KvCORE on a daily basis.
Overall, users recommend investing time in training, utilizing all features of KvCORE, and taking advantage of available resources to make the most of this system for website management, dialer, CRM, lead gen, and more.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
July 20, 2022
A CRM on Steroids
KVCore has been a vital part of our company for several years. We use it to manage all of business leads, customers, clients and our sphere of influence. It is very easy to miss out on an opportunity to do business with someone when you get busy in real estate. KVCore helps to prevent missed opportunities by automating some communications so agents don't drop the ball. In addition we use it to prompt tasks and manual follow up to add the human touch. Not only does it help prevent lost opportunities, it help create opportunities that might not otherwise have materialized.
- Communication
- Follow Up
- Engagement
- None that I can think of
I use kvCORE as my primary customer relationship management solution. I also use it as a hub for my marketing campaigns as well. It is good for mass text, and mass emails and you can even send video over it which is a very nice feature to have. I would recommend it as the best CRM software for REALTORS.
- Artificial intelligence is very intuitive.
- The mass texting and email is very effective especially when you use hashtags.
- The Squeeze pages are easy to make and link to your social media.
- The search capabilities within the software work very well.
- The artificial intelligence sometimes says things an agent wouldn't say.
- The system doesn't verify phone numbers well enough.
- The prices for some services to export marketing are a little pricey.
1) All of our agents have their own kvCORE account that sits under our admin account. They use the kvCORE website as their primary site and kvCORE CRM as their Real Estate CRM. They also run paid campaigns through kvCORE to drive leads and use kvCORE to automate email, text, and tasks to nurture those leads.
2) We use kvCORE at the office/brokerage level as our primary B2C website, which converts leads we drive through Google Ads. We also run Enterprise Property Boost to automatically run FB ads based on our listings to drive leads into a pond that is a free leads program for our agents.
3) We also use kvCORE in some ways to aid our agent recruiting process. We use a smart campaign to automate touches via text and email with our recruiting relationships.
2) We use kvCORE at the office/brokerage level as our primary B2C website, which converts leads we drive through Google Ads. We also run Enterprise Property Boost to automatically run FB ads based on our listings to drive leads into a pond that is a free leads program for our agents.
3) We also use kvCORE in some ways to aid our agent recruiting process. We use a smart campaign to automate touches via text and email with our recruiting relationships.
- Brokerage to Agent Management. We can assist agents with lead nurture and website edits, as well as see a rollup report of their engagement with their leads and contacts.
- I love the marketing automation. Not just smart campaigns. Market Reports and Setting up cool house search alert emails has been a key way our agents automate touches with their sphere of influence in kvCORE.
- kvCORE allows us to very easily run a free leads program. We run enterprise property boost to automatically drive leads from our listings into a pond where our agents claim and work leads.
- I love being able to spin up a new website for an agent in seconds, and editing their website for them easily allows us to provide an efficient high level of support.
- I also love how kvCORE keeps your leads and contacts private from your brokerage and how easy it is to export your contacts. Privacy is a cool feature.
- Their support is good, but wait times can be long. They want you to use their chat, but then when you ask your question, it can be a several hour wait time between responses. The people are nice and resolve your issue. But I think chat is for quick back and forth communication, not something with a long delay. Also, you can only really do it effectively on your computer, not on your phone.
- It's proving very tough to track leads from campaigns we are running ourselves. If your website converts a lead, it really just gives you the website source, and even that only some of the time. It would be great to create custom sources and have kvCORE track that traffic and lead via some sort of UTM tag or URL parameter.
- Some of the load times aren't great. When I load up my database, it takes a while to actually display. Also, when a lead is claimed in a pond, you have to refresh to be able to contact them. Then once you add a campaign, you have to refresh again to see the tasks that fire. This is a bit clunky.
- The app is great, but there is still some limited functionality. It would be great to access and claim leads from a pond on the mobile app. Also if you could get push notifications when new leads are added. Our time to lead sucks, and that's because kvCORE doesn't alert you super quickly.
June 22, 2022
kvCORE Review
Score 5 out of 10
Vetted Review
Verified User
I used kvCORE 8 years ago with another real estate firm and was truly excited to learn this would be our CRM. Unfortunately, this has been a disaster. The product is not user-friendly and they wrangle you into long-term contracts. They have numerous webinars available to learn the product if you have the time to learn it. If you already have a job this is a second job. Good luck trying to reach customer service. Help starts with a BOT, then in 24 hours a live chat and if you are not glued to your computer and do not answer quickly they ask if you are still there then close out the conversation. Additionally, the auto-replies to our customers become obnoxious to the point the customers ask to be unsubscribed. Really glad to be done with them. If you have a dedicated marketing person who can spend hours learning the system and control the timing of the drip campaigns it has all the bells and whistles. In my humble opinion, kvCORE is costly and lacks the support needed to use its advanced system.
- Advanced lead generation
- Real customer service
- Quick customer service response
Score 1 out of 10
Vetted Review
Verified User
I used this product to be my main form of lead & transaction management. it worked okay for that purpose.
- LEad generation
- marketing automations
- transaction managamanet
- CRM management
- Customer service
- Ease of use
- price
January 21, 2022
kvCORE Review
Score 1 out of 10
Vetted Review
Verified User
From my experience, kvCORE is one of the most complicated, anti-intuitive programs for real estate I've ever used. In my opinion, the most basic of tasks requires hours of training to perform and the training takes forever to implement and use. kvCORE may be great if you have a full-time technology staff member who is very experienced in formats, software, and online marketing systems, but I feel it is not for the average agent. I wouldn't use this system if it was free to me because it is less than ideal. I've spent about 30 hours using their training, uploading contacts, creating landing pages, and paying a lot of extra money to customize my website (which is broken more often than it works). For example, I go into the marketing section of the program to create a simple one-page flyer for an open house. The property was a tear down so I only wanted to use a single, front elevation photo because the inside was unredeemable. I couldn't make a single-photo flyer. It was not an option. I had to have a minimum of 3 photos! They also don't give me the option of customizing our company colors on the flyer. Fortunately, I had more success with Canva and sold the property within 3 days. For $700/month, you'd think I could design a basic flyer. This is just one example. I could give you a dozen. In my opinion, overall their people are great, but their product is a mess and it is very costly and time-consuming to use.
- Pleasant staff
- Steep training curve
- Time consuming
- Costly
- Not intuitive
- Designed for software engineers, not normal users
March 04, 2020
Awesome Product
I am using it to keep up with my client-base without having to do the actual work on a day to day basis. I use it to create adds on social media sites to funnel information into my sales funnels.
- Takes the guess work out of using a CRM.
- Helps tracks statistics.
- It is user-friendly.
- Being able to use and send out video marketing materials.
- Templates for Landing pages.